JOB TITLE: Community Support Coach
SUMMARY: The Community Support Coach provides training in personal, social and community skills designed to maximize individuals' independence and integration in the community.
QUALIFICATIONS:
Educational Requirements:
High school diploma or GED.
Experience:
Employment experience with persons who have developmental or other disabilities is preferred.
Knowledge/Skill Requirements:
Basic math skills such as counting, addition, subtraction, multiplication and division.
Basic organizational skills in order to complete all assigned tasks in a timely manner.
Basic skills in writing, grammar, punctuation.
Ability to complete required forms and follow oral or written instructions.
Have the physical ability to respond quickly to the needs of persons served during crises.
Ability to communicate accurately and effectively with persons served and with other staff.
Legal/Certification Requirements:
Valid Operator License, plus Endorsement - For- Hire.
Certified in Cardiopulmonary Resuscitation, Automated External Defibrillation and Standard First Aid.
Medication Administration Training.
Other:
Must be at least 18 years old.
Must not pose a direct threat to the safety or health of himself/herself or of others.
Must demonstrate an interest in and empathy for individuals with disabilities.
Must demonstrate a willingness to accept supervision.
Must not be listed with a finding on the list of Indiana Registered Nurse Aides.
Must not have conviction of any crimes listed in Title 460 IAC 6-10-5 on Limited Criminal History Check.
SUMMARY: The Community Support Coach provides training in personal, social and community skills designed to maximize individuals' independence and integration in the community.
QUALIFICATIONS:
Educational Requirements:
High school diploma or GED.
Experience:
Employment experience with persons who have developmental or other disabilities is preferred.
Knowledge/Skill Requirements:
Basic math skills such as counting, addition, subtraction, multiplication and division.
Basic organizational skills in order to complete all assigned tasks in a timely manner.
Basic skills in writing, grammar, punctuation.
Ability to complete required forms and follow oral or written instructions.
Have the physical ability to respond quickly to the needs of persons served during crises.
Ability to communicate accurately and effectively with persons served and with other staff.
Legal/Certification Requirements:
Valid Operator License, plus Endorsement - For- Hire.
Certified in Cardiopulmonary Resuscitation, Automated External Defibrillation and Standard First Aid.
Medication Administration Training.
Other:
Must be at least 18 years old.
Must not pose a direct threat to the safety or health of himself/herself or of others.
Must demonstrate an interest in and empathy for individuals with disabilities.
Must demonstrate a willingness to accept supervision.
Must not be listed with a finding on the list of Indiana Registered Nurse Aides.
Must not have conviction of any crimes listed in Title 460 IAC 6-10-5 on Limited Criminal History Check.
WORK RELATIONSHIPS:
The Community Support Coach:
-works under the direct supervision of the Program Director;
-works cooperatively with community members, volunteer site supervisors, and other Arc staff to
provide strong and consistent programs for each individual;
-communicates successfully with persons served and relates to them in a respectful, adult manner;
-maintains professional relationship with persons served, members of the community, and other Arc staff.
ESSENTIAL DUTIES:
Provide Individual Community Habilitation and Participation training and support, with emphasis on community experiences, in the areas of: self-care, sensory-motor development, daily living skills, communication, community living, and/or social skills, depending on the wants and needs of each individual.
- Have working knowledge of each person’s goals as outlined in their Individualized Support Plan and provide training to assist in meeting those goals.
- Continually assess each person’s ability to independently participate in the community and decrease training/supervision accordingly.
- Regularly provide persons served with new community experiences.
- Make on-the-spot decisions using sound judgment to ensure the success of community experiences.
- Assess each person’s wants and needs to suggest future training experiences; report findings to
supervisor.
- Provide positive reinforcement to encourage positive and safe community integration habits.
- Train other community members as to how they might provide natural supports to individuals
enrolled in the program.
- Act as an advocate on behalf of persons served.
Accurately complete paperwork in a timely manner.
- Write goal and other work-related progress notes.
- Accurately record services/goal training provided as required for billing purposes and/or by State
regulations, according to Arc procedures.
Participate in and assist persons served during emergency drills and medical situations.
- Provide CPR/AED/First Aid as needed.
- Be familiar and comply with dietary and medical information/restrictions of persons served.
- If assigned, provide safe and appropriate administration of medications.
- Monitor side effects of medications and recognize and prevent dangerous medication interactions.
- Administer individual-specific treatments and interventions to manage seizures, behavior, diet and nutrition, medication side effects, swallowing difficulties, emotional and physical crises and significant health concerns.
- Assist persons served with personal hygiene needs.
Use funds of person served according to their ISP and agency policy.
Implement behavior support plans as directed and provide documentation as indicated in the plan.
Provide services that meet the needs of persons served and conform to their Individualized Support Plan.
Assure that services are provided in a clean, healthy and safe environment
Practice Universal Precautions and Infection Control at all times.
Supervise individuals during break periods as scheduled.
Conduct vehicle pre- and post-trip checks to ensure safety of vehicle and that it is in good repair; report concerns to Vehicle Maintenance Person.
Maintain appropriate public relations and positively represent Arc in the community.
Assist with conducting building security check-out at the end of the day.
ESSENTIAL GENERAL DUTIES:
Continually monitor the safety of the program environment and immediately report concerns to supervisor;
instruct persons served in appropriate safety habits.
Protect the rights of persons served according to agency and State regulations and ensure that individuals
have the ability to exercise those rights.
Protect persons served from any act of abuse, neglect, exploitation, fraud or mistreatment.
Follow agency and State guidelines for reporting accidents/incidents.
Call a case conference when issues arise regarding persons served which require Individual Support Team
intervention.
Make recommendations to the assigned Case Coordinator regarding other services that a person served
might request and/or need.
Meet or exceed the minimum standard criteria in all categories of the Job Performance Evaluation.
Maintain confidentiality of persons served at all times; follow agency and HIPAA requirements.
Submit requests to supervisor for needed items and equipment.
Know and follow all State, Medicaid and agency policies and procedures.
Adhere to assigned work schedule.
Perform appropriately and effectively in crises and/or when under pressure.
Attend staff training sessions and continue to upgrade skills by personal study of developments in the field.
Regularly provide persons served with opportunities for personal choice.
OTHER DUTIES:
Perform other duties as assigned.
