Position: Family Support Emergency Repair and Replacement Coordinator

Location: Allen County

Hours: 8 AM to 5PM Monday-Friday with occasional weekends and evenings

Starting Salary Range: $46,000 + depending on experience.

JOB SUMMARY

The Family Support Emergency Repair and Replacement (ERR) Coordinator is chiefly responsible for the coordination of the furnace repair and replacement program.

JOB DUTIES

• Responsible for determining final eligibility and enrolling families into the Emergency Repair and Replacement program ensuring compliance with program operations, regulations and standards.
• Assesses the homes heating system for repair or replacement eligibility.
• Writes up job specifications and cost estimates.
• Communicates work plan with client.
• Assigns and directs the work of subcontractors.
• Performs quality control inspection of completed work.
• Provides energy savings education to client.
• Assures compliance with reporting requirements for all assigned programs.
• Implements Brightpoint Values at all times.

ELIGIBILITY REQUIREMENTS

• High School Diploma required. Consideration given to candidates with minimum two years demonstrated experience or education in a field related to weatherization, construction technology, or heating systems.
• Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
• Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
• Ability to work flexible hours, including evenings and weekends.
• Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
• Proficient in MS Office applications.
• High comfort level with public interaction.
• When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000.
• Ability to operate office equipment and machines including personal and network computer terminals, copier, and fax.
• Working knowledge of standard office procedures and routines and the ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.